Damaged or Defective Item? We’re Here to Help!

If you receive an item that is damaged or defective, we’re here to help. Simply contact our customer service team and provide photos of the issue. We’ll work with you to resolve it as quickly as possible, ensuring you’re fully satisfied with your purchase. 

For assistance, please reach out to us at contact@44hours.com

Return & Refund Policy

We take pride in offering timeless, versatile pieces that seamlessly fit into your life. If, for any reason, you’re not completely satisfied with your purchase, you may request a refund within 14 days of receiving your order.

Please note that returns must meet the following conditions:

• Items must be in their original, unworn condition, free of damage, and with all tags intact.
• Items must be returned in the original packaging/box they were delivered in.
• We kindly ask that items are returned exactly as you received them, reflecting the care and quality we put into each piece.

We do not offer exchanges at this time. If you need a different size or item, kindly place a new order for the desired item and return the original item for a refund.

  Return Process:

1. Start a Return
   Visit www.44hours.com go to orders
2. Select Items
   Choose the items you wish to return and specify the reason. Once your return request is approved, you will receive a return label via email. Please note that the cost of the return label will be deducted from your refund.
3. Pack Your Items
   Securely pack the items in their original packaging. Please include packing slip(order form). Your return will not be processed without the slip.
4. Ship Your Return
   Use this label to ship your package with the designated carrier.
5. Refund Process
   Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund.

Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund. If your return is approved, your refund will be processed. Please allow up to 14 business days for the refund to be completed. The cost of the return label will be deducted from your refund. 44HOURS is not responsible for lost or undelivered returns.

If we are unable to approve your return, you will be responsible for covering the shipping costs. Please make sure all return conditions are met before sending back your items.